Privacy Policy

This Privacy Policy describes how we (“we,” “us,” or “our”) collect, use, disclose, and protect your information when you use our website, application, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1. Who We Are

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

• Account information (e.g., name, username, email address, password)
• Profile information (e.g., photo, preferences)
• Payment information (if applicable; typically processed by third-party payment processors)
• Support and communications (e.g., messages, feedback, requests)

2.2 Information Collected Automatically

• Device and usage information (e.g., IP address, device identifiers, browser type, operating system, app version)
• Log data (e.g., pages/screens viewed, time spent, links clicked, referring URLs)
• Approximate location (e.g., inferred from IP address)
• Cookies and similar technologies (see Section 7)

2.3 Information From Third Parties (Optional)

We may receive information from third parties such as:

• Authentication providers (e.g., when you sign in using a third-party account)
• Analytics providers
• Payment processors
• Advertising partners (if applicable)

3. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain the Services
• Create and manage user accounts
• Process transactions and deliver purchased products/services (if applicable)
• Communicate with you about updates, security alerts, and support
• Personalize your experience (e.g., preferences and settings)
• Monitor usage, troubleshoot, and improve the Services
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

4. Legal Bases for Processing (If Applicable)

Where required by law (e.g., in the EEA/UK), we process personal data under one or more of the following legal bases:

• Contract: to provide the Services you request
• Consent: where you have given permission (e.g., certain marketing or cookies)
• Legitimate interests: to operate, improve, and secure the Services
• Legal obligation: to comply with laws and regulations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with vendors and service providers that help us operate the Services (e.g., hosting, analytics, customer support, payment processing). They are authorized to use your information only as necessary to provide services to us.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid legal requests, including to protect the rights, property, or safety of users, the public, or us.

5.4 With Your Direction

We may share information when you direct us to do so (e.g., integrations you enable).

5.5 Advertising (Optional)

If we use advertising partners, they may collect or receive information via cookies or similar technologies. You can opt out where required (see Section 7).

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the reason it is collected.

7. Cookies and Similar Technologies

We may use cookies, SDKs, pixels, and similar technologies to:

• Keep you signed in and enable core features
• Remember preferences
• Analyze usage and performance
• (Optional) Deliver and measure advertising

Your Choices

Depending on your location, you may be able to:

• Adjust cookie preferences via your browser settings
• Block or delete cookies
• Use “Do Not Track” signals (note: we may not respond to all DNT signals depending on law and configuration)

If you disable cookies, some features may not function properly.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights such as:

• Access: request a copy of your personal data
• Correction: request correction of inaccurate data
• Deletion: request deletion of your data
• Objection / Restriction: object to or restrict certain processing
• Portability: request your data in a portable format
• Withdraw consent: where processing is based on consent

To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing your request.

9. International Data Transfers

Your information may be processed and stored in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections) and comply with applicable laws.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us at [email protected], and we will take appropriate steps to delete it.

12. Third-Party Links and Services

The Services may include links to third-party websites, apps, or services. We are not responsible for the privacy practices of third parties. Please review their policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date at the top. If changes are material, we may provide additional notice as required by law (e.g., via the Services or email).

14. Contact Us